Customer Service gives advice on matters relating to general areas.
Customer Service advises on matters relating to general areas. Electronic services for various departments are available as follows: street and green space planning, construction, maintenance and parking control, city planning, permits, zoning,
structure, city survey, parceling, proceedings and map services, environmental protection, and conservation.
The 5 accessible parking spaces are located in a parking hall over 10 m from the entrance. The width of the parking spaces is at least 3.6 m.
Esteettömät autopaikat sijaitsevat Tekniikantie 15 talon alakerrassa, talon parkkihallissa. Hissin ovi on parkkihallissa tai kulku pääsisäänkäynnin kautta.
The parking hall has a lift, which can hold a wheelchair that is difficult to perceive; the door opens automatically. The lift takes directly to the customer service point. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is guided, smooth and sufficiently wide and illuminated.
The passage has at least 4 steps, with handrails on both sides.
The route to the entrance has a wheelchair lift.
The main entrance
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
Accessible entrance without steps to Tekniikantie 15: Entrance at the other end of the building at Tietotie 6
In connection with the entrance, there are at least 4 steps, with handrails on both sides.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with an opening button.
In the facility
The customer service point is located on floor 2.
For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The customer service point has directions to the different facilities.
The doors in the customer service point stand out clearly.
The waiting room of the customer service point has no queue number system. The waiting room has chairs.
The customer service point has an accessible toilet on the same floor.
Service hours vary depending on the sector. Urban Environment Customer service tel. 09 8162 5100: – Mon-Fri 10.00-15.30 Customer service in Otaniemi: – Mon-Fri 8.00-15.30