Swimming pools

• The entrance fee entitles you to a maximum swimming time of 2 hours (including the time you spend in the changing room). The maximum swimming time at the outdoor pool is three hours (updated July 16, 2025).
• You must be able to swim at least 25 metres without swimming aids if you want to swim in the large pool or the diving pool.
• Swimming aids are only allowed in the teaching and wading pools.
• Teaching and guided activities for more than one person require a booking.
• The use of diving equipment and ball games are not permitted outside the time slots reserved for these activities unless you have special permission from the staff. Swimmers’ training equipment may only be used in the designated swimming lanes.
• All customers use the swimming pool at their own risk and are responsible for their personal belongings. The staff take care of lost and found items.

• Parents are always responsible for their children.
• Persons who cannot swim or are under 10 years old must be accompanied by a person who is 18 or older and able to swim.
• Children aged 7 and older must use the changing and shower rooms designated for their gender.

• Wash yourself thoroughly before entering the sauna or the pool. Take off your swimwear before taking a shower or going to the sauna. Do not take your swimsuit with you to the sauna.
• Wet your hair before entering the pool or use a swimming cap.
• Shaving body hair, dyeing or cutting your hair, and nail and foot care are forbidden.
• You must wear a swimsuit when entering the pool area.
• Do not visit the swimming pool if you have a contagious disease.

• Always follow the staff’s safety instructions and orders.
• When groups, schools and clubs use the swimming pool, an adult (aged over 18) in charge of supervision must be present at all times.
• Diving into the pools is only allowed when authorised by a lifeguard.

• Do not run in the pool or shower areas.
• Noisy and otherwise disturbing behaviour is forbidden.
• Inappropriate behaviour is forbidden.
• The use of and being under the influence of intoxicating substances are forbidden.
• Smoking and the use of snus and chewing gum are forbidden.

• You are not allowed to use mobile devices in the changing rooms or shower or pool areas without the staff’s permission.
• Photography and filming are forbidden without the staff’s permission.

You must follow these rules when visiting the swimming pool.

If you violate these rules or do not follow the instructions or orders given by the staff, you may be removed from the premises and banned from using the swimming pool for a fixed period of time.

When buying seasonal tickets an additional wristbandfee will be charged. The wristbands with several admissions are valid one year from the purchase date.

The serie and season tickets are valid in all Espoo's swimming halls including the Leppävaara outdoorpool.

There are no cashier services at Olari indoor swimming pool. To use the swimming pool, you must have a pre-purchased season or multi-admission wristband. You can buy a wristband at Espoo's Service Points or at the cash desk of another swimming pool in Espoo.

New seasonal ticket for the discounted price groups. The wristband costs €66 and is valid for 120 days.

The Get Active wristband will provide access to the city’s swimming pools and outdoor swimming pool as well as gyms on the following times:

• weekdays from 6:00 a.m. to 8:00 a.m. and 11:00 a.m. to 3:00 p.m.
• weekends from 6:00 p.m. to 9:00 p.m.

Accepted payment methods include cash, Visa and MasterCard payment cards, SmartumPay mobile application, Edenred mobile payment, Edenred card, and ePassi.

When buying wristband an additional wristbandfee will be charged, because you can only pay services with these above mentioned paying methods.

Serie and season tickets are valid in all Espoo's swimming halls including the Leppävaara outdoor pool.

Please note that the stuff members sometimes have to ask people to leave the pools for safety reasons, for example during severe thunderstorms. In such cases, we will not reimburse the price of the paid tickets.

• 7-18 year-olds
• pensioners (status must be proven with pensioners card or similar)
• conscripts, crisis management veterans, persons undergoing non-military service with card
• unemployed (status must be proven)
• students (status must be proven)
• Special groups that are entitled to the Special exercise wristband or the Special swimming wristband

• Children under the age of 7 when accompanied by a paying adult.
• Pensioners who get guarantee pension (status must be proven with pensioners card or similar).
• War veterans (status must be proven).
• +68 Sports wristband users (the wristband can be obtained from the swimming hall cash desk).
• Adult swimming friend to holders of season wristband for special groups or to seniors with +68 sports wristband
  • A swimming friend can be for example an adult child, a relative or an acquaintance. The swimming friend can also participate when the bracelet holder is escorted by a certified personal assistant. The benefit does not apply to supervised activities in the pool or to the gym.
• Assistants to persons who have special needs as stipulated in the grounds for the season wristband, or who have need of an assistant noted in the EU Disability Card. 

In the webshop you can buy normal priced serial and season tickets for swimming pools and gyms. You need to have a wristband and a user account before you can buy these products. You can create your own user account at the swimming pool ticket sales or Espoo city's information points.

You cannot use your exercise benefits to pay for your online store purchases.

Link to the webshop: kauppa.espoo.fi(external link, opens in a new window)(external link, opens in a new window)

Purchased multi-admission and season products are added to a personal customer account that is linked to a wristband (subject to a fee). You should keep the receipt and/or take a photo of it. The receipt information is needed if you lose or damage your wristband during its validity. The wristband allows you to enter the city’s sports facilities through turnstiles or doors. Multi-admission and season wristbands are personal, and the products (i.e. services) cannot be used by another person. If you want to give your purchased services to another person, you need to visit the swimming pool cash desk.

In exceptional situations, you can request a refund for purchased products by sending an email to rannekkeet.liikunta@espoo.fi. Your message should include the following information: your first and last name, account/wristband ID (number), reasons for an extension or refund, and a receipt or other proof of purchase if necessary. Any refunds will be paid within about two weeks. You must request a refund within one (1) month of the purchase or the start of your exercise ban for medical reasons.

Multi-admission products and 4-month season wristbands for swimming are valid for 120 days from the date of purchase. Special exercise and swimming wristbands and ‘Get Active’ wristbands are valid for one year from the date of purchase. All products, including season wristbands, are valid at all Espoo swimming pools and the outdoor swimming pool.

The validity of a season wristband starts when it is first scanned/used or no later than 90 days after it was purchased.

If your wristband does not work, despite having no external damage, the products in your customer account can be transferred to a new wristband free of charge at the swimming pool cash desk or at city service points.

If your wristband is broken or partially damaged, you must buy a new wristband. All valid products in your customer account can be transferred to your new wristband free of charge.

If you have lost your wristband, you must buy a new one. The lost wristband will be removed from your customer account. All valid products in your customer account can be transferred to your new wristband free of charge. You must have the receipt for the lost wristband or the wristband ID number with you.

If you accidentally bought the wrong product or a wrong product was sold to you, you should buy the product you wanted, and the wrong, unused product will be refunded. You must request a refund by email at rannekkeet.liikunta@espoo.fi within one (1) month of the purchase. If you bought a multi-admission or season product, you must have a receipt or other proof of purchase.

You can request an extension to your wristband’s validity due to an illness or injury lasting more than two weeks. You will need to present a medical certificate indicating your exercise ban or other reliable document. You must request the extension within one (1) month of receiving the medical certificate.

1. Maximum extension
   • The validity of a wristband can be extended by a maximum of 2 months, irrespective of the duration of the illness or injury.
2. One extension only
   • You can only request an extension once per product. You cannot request another extension if your illness/injury lasts longer.
3. Time limit
   • An extension can only be requested for an uninterrupted exercise ban period, not several shorter periods.
4. Product-specific limit
   • If the product is valid for one year, the maximum extension is 2 months, not a year.

If unused products on your wristband expire, they will not be refunded.

If you move to another municipality and no longer use your wristband, purchased products will not be refunded.

If your customer group changes and you have more expensive products on your wristband, the products will not be refunded. You can use the products until they run out.

Customers are not entitled to refunds or extensions when our facilities are closed.

We organize women-only hours at the Keski-Espoo swimming pool. Women and girls of all ages are welcome to participate.

Read more infomation on the Keski-Espoo swimming pool's website.