City of Espoo's contact information and feedback
Contact our customer services or give us feedback.
Espoo city's switchboard tel. 09 816 21 (+ 358 -9- when calling from abroad), Mon. - Fri. 8.00 am - 4.00 pm.
The city of Espoo employees’ e-mail addresses are of the form email@example.com.
You may provide feedback to the City of Espoo through the feedback service(external link).
The city's Registry Office(external link) records matters concerning decision-making and the documents that a municipal official responds to.
Invoices from the City of Espoo.
The official operations of various authorities are stored in the City of Espoo Archives. The establishment, maintenance and use of the Archives are required by law.
- The City Archives
- The information services of the Growth and Learning Sector
- The Archives of Social and health services
The law protects each citizen’s right to access public and his/her own information, in addition to ensuring the preservation and availability of documents that are relevant to cultural history.
The most recent documents are always held in the service unit handling the matter or serving the customer. The persons responsible for the archives in each unit provide information concerning the documents in their possession.
Documents stored for a long time or permanently are filed in the City Archives, i.e. the central archives of the city.
The City Archives also accepts archives from private persons and communities in the Espoo Region.
Service points provide general advice on issues concerning the city of Espoo.
Service Centres in the Iso Omena shopping centre in Matinkylä and in Kalajärvi, in northern Espoo.
Sosiaali- ja terveystoimen asiakaspalvelu
Call the emergency number 112 in urgent, real-life emergencies where life, health, property, or the environment is threatened or endangered.
City of Espoo's communications
The Communications Unit is in charge of city level information and information about decisions by the City Council and the City Board. The Communications Unit supervises and supports information throughout the administration and interaction between the city and its residents.
P.O. Box 12
FI-02070 City of Espoo, Finland
Tel (switchboard): +358 9 816 21
Ms. Johanna Pajakoski, Director of Communications
Tel: +358 50 395 2162
Ms. Susanna Kilappa, Communications Manager
Tel. +358 50 544 6044
Ms. Virpi Pakkala, Communications Manager
Tel: +358 46 877 3282
Ms. Taina Vehviläinen, Communications Manager
- Internal communications
Tel: +358 43 824 4804
Ms. Tanja Kallio, Communications Manager
Tel: +358 41 462 9066
Mr. Patrik Fagerström, Communications Specialist
- Web communications
Tel. +358 43 827 0979
Ms. Paula Häkämies, Communications Specialist
- Social Media
Tel. +358 46 877 2119
Ms. Jonna Pennanen, Communications Specialist
- Web accessibility
Tel. +358 40 636 6000
Ms. Minna K. Konttinen, Graphic Designer
Tel. +358 46 877 3676
Ms. Minna Ögland, Graphic Designer
Ms. Jarna Lattunen, Communications Manager
Tel. 043 826 8605
Länsi-Uusimaa Department of Rescue Services
Ms. Susanne Vuorinen, Communications Specialist
Tel. 043 825 3253
Economic Development and Employment Unit
Ms. Mari Ala-Mikkula, Marketing and Communications Manager
- Economic development, city marketing
Tel. +358 43 826 7495
Ms. Ira Ensio, Communications Specialist
- Employment (Employment Espoo)
Tel. +358 40 550 6725
Ms. Ida Veisto, Marketing Assistant
Tel. +358 40 508 0723
Sports and Exercise Unit
Ms. Jetta Laajarinne, Marketing Manager
tel. +358 40 848 7868
, Communications Specialist
Ms. Susanna Nikko, Communications Manager
Tel. + 358 50 551 7118
Ms. Henna Palonen, Communications Manager
Tel. +358 40 506 9402
Western Uusimaa wellbeing services county
Ms. Eliisa Anttila, Director of communications
Tel. +358 50 598 9769
Ms. Anne Kettunen, Communications Manager
Tel. +358 40 639 4754
Ms. Hanna Jokitöyrä, Marketing and Communications Manager
Tel. +358 40 636 8217
Ms. Johanna Halava, Communications Specialist
Tel. +358 40 636 8595
Mr. Jori Pyykkö, Communications Specialist
Tel. + 358 40 639 4278
Facilities to be booked and rented
The residents of the municipality may rent the city's facilities for their use.
- You can book facilities online. Using the regional service Varaamo (external link)you can book facilities in the Iso Omena and Kalajärvi Service Centres, in Tapiola Library and in Sello Library.
- Other facilities are normally booked by contacting the unit in question – please see instructions below.
Residents' parks and day care centres
The residents' parks are intended for children of different ages as well as their parents and carers. The activity is open and free of charge, with no advance registration required. The municipal residents, companies and organisations may rent some Finnish early education facilities(external link), such as residents' parks and day care centres, including open day care centres.
Kylämaja Community Centre (Matinkatu 7, ground floor)
Residents and organisations may book the facilities for their use within the opening hours of the Community Centre. Use of the facilities during evenings and weekends may be agreed separately. Bookings and enquiries: Riikka Koola, firstname.lastname@example.org, tel. 045 7732 4744.
Performance and practice facilities
Here you can find (in Finnish) the performance and practice facilities that are rented out(external link) by Cultural Services.
Aurorakoti (Kuninkaantie 43)
- Aurora hall (for 16 persons), cafeteria nearby. Multi-purpose facility (for 40 persons, equipped with just chairs, good acoustics). Only available in the daytime. Tel. 050 412 3860 and 046 877 3755.
Residents, companies and associations can rent classrooms, auditoriums, lobbies and dining rooms in schools for regular use or individual occasions Learn more about how to book school premises(external link) (in Finnish).
Sports and Exercise Services manage the use of schools' sports facilities during evenings, weekends and holidays. The reservation calendar for sports facilities(external link) includes all sports facilities that are managed by Sports and Exercise Services, including those that are available for rent.
A fee is charged for the use of youth centres(external link): the rate category depends on the activity and the organiser. The fee is based on the size of the facility. The use of Youth Services' facilities is applied for in the spring, and the application period will be posted on the City of Espoo website and in Espoo magazine. Inquiries on the available time slots can be sent directly to each youth centre.
Service centres' facilities
The facilities in service centres are primarily available free of charge for senior and pensioner organisations for non-profit activities. They are also available for other users against an agreed compensation. The service centres' facilities can also be used during evenings and weekends subject to a separate agreement.
Iso Omena Service Centre
Iso Omena Service Centre there is facilities for meetings and group work. You can book the facilities by using the regional service Varaamo(external link).
Some health stations have meeting rooms that are available to residents' organisations on weekdays between 8 a.m. and 4 p.m.
Espoo Centre's Samaria Health Centre
Samaria offers meeting rooms. For bookings and more information, please contact the caretaker, tel. 09 816 32762.
Kilo Health Station
- The bottom floor of the Kilo Health Station has a large meeting room whose two sections can accommodate approximately 20 + 20 persons. The other section is used as a dining area until 1 p.m. Bookings are made via the caretaker, tel. 09 816 35305 or 050 321 6287.
Leppävaara Health Station
- There is a large meeting room in Leppävaara Health Station, which can accommodate approximately 60 persons. It is available after 1 p.m. (it is used as a dining area in the morning). Please contact the caretaker on location for information on booking.
Matinkylä Health Station
- Meeting room on the 4th floor. Bookings are made via the caretaker, tel. 09 816 42302.
Tapiola Health Station
- Basement room Maahinen (30 persons) available in the morning. Bookings are made via the caretaker, tel. 046 877 1068.
Other meeting and conference rooms in Espoo
Espoo offers meeting and conference rooms as well as banqueting halls that are suited for large or small events. Learn more about the facilities on Visit Espoo's website(external link).