Resident activities

The model was created together with residents in 2021 and 2022. The model is not yet complete, as it will be tested and further developed with residents.

When a resident sees the participation symbol, they know they can participate in the development of their city. You can find the symbol at the bottom of this page. It shows two people giving each other a high five.

The model for resident activities allows us to put the goals of Espoo’s participation model into practice and also get quieter voices heard through new means of participation. The participation model offers a framework for activities, and through resident activities we can ensure that the voices of local residents are heard.

We ensure participation through cooperation. Neighbourhood associations and other organisations are important partners as we develop participation, build trust and communicate information. Agreed and systematic practices ensure the flow of information and strengthen everyone’s participation.

The participation working group is responsible for coordinating the implementation of the model. The representatives of each unit work together to coordinate and develop the city’s participation and resident activities. The group members are participation experts and support the work done within units. Cooperation includes combining different ways of participation and influencing at the same events.

Through cooperation, participation work becomes more organised, the sharing of information is easier, communication is improved and work can be planned in a more long-term manner.

The senior planning officer for resident participation and the city’s participation network of more than 350 experts organise training events and offer support to all employees. The model includes complete concepts, practices and materials that are developed together with residents by testing and doing.

The residents’ evening concept is being developed together with residents. The first event was held in the autumn of 2022, and since then we have organised several residents’ evenings focusing on a specific area, as requested by residents.

All residents’ evenings are organised by the city. They are open to everyone and may be related to a specific area or theme. Residents’ evenings are versatile events where each resident can choose which parts they wish to participate in. After a joint introduction, a variety of options for participation are offered, which allows people to participate in those parts of an event that they find interesting.

Residents’ evenings are organised as hybrid events whenever possible. This allows more people to participate.

The themes are based on the residents’ wishes and the city’s needs. Possible themes include schools and day care centres, accessibility and employment. Local events are based on Espoo’s greater areas, but the event programme always mentions the specific areas to be discussed.

If a resident is interested in making a difference and developing their city in the long term, they can join a residents’ panel. These panels are open to all residents. The composition of a panel depends on what the aim is. Usually, it makes sense to have a diverse group with participants from different age groups, neighbourhoods and backgrounds. Each panel is set up for a specific period.

The goal is to make residents’ panels an integral part of the activities in Espoo.

‘Meet the City’ events, social media activities and local participation work give the city a face. The city feels more like home when the dialogue between residents and the city organisation is active and effortless. For example, city employees are encouraged and trained to use social media.

Digital solutions, such as the otakantaa.fi service, make participation easier. Activity-based participation allows people to work together, while participatory budgeting offers residents a channel for direct influencing.

A sense of community develops as people do things together. The city cannot build a sense of community on its own, but it can support the creation of community spirit by offering facilities, information and training.

Residents’ own activities are the best way to create a sense of community. In the best case, the city organisation is not visible at all. Residents form their own communities and create the city together, for example through clean-up events, garden parties and jogging groups.

There are also quick and easy ways to participate in the city’s activities. Registration is usually not required. Instead, you can just pop in for a while when it suits you.

Meetings are pop-up or hop-on hop-off events, and surveys are very short (no more than four questions) or in a poll format. Bus and bicycle trips are also arranged for residents.

Residents are informed of upcoming events through the city’s website, newsletters, social media channels and digital displays in libraries and other facilities run by the city and its partners. If necessary, communication can be targeted at specific groups with the help of networks.

Espoo is a village and a group of neighbourhoods – your home village in a city. Find your way to participate!

Nature, Environment and Espoo fair for residents, organisations and city employees