Digital official mail
Starting at the beginning of 2026, official mail from public authorities will primarily be delivered digitally. This means that official mail, such as decisions, notifications and invitations, will primarily be delivered electronically via Suomi.fi Messages to everyone who uses electronic services and logs in using Suomi.fi e-identification.
How the transition will proceed?
During the transition phase in 2025
You will be prompted to activate Suomi.fi Messages when you log in to public authorities’ electronic services.
From the beginning of 2026
A Suomi.fi Messages mailbox will be automatically created for all citizens who use electronic services. From then on, official mail from various authorities will be delivered to this mailbox. Suomi.fi Messages will replace paper mail from authorities. However, paper mail will remain available as an alternative for those who cannot or do not wish to use digital services.
Starting in 2026, official mail from the City of Espoo will also primarily be delivered digitally to residents who use electronic services. Throughout the year, the city will gradually shift its official communication to Suomi.fi Messages. Not all systems will be ready at the beginning of the year, but the overall digitalisation process is steadily progressing.
During 2026–2027
The goal is to also enable citizens to read official messages through private digital mail services as soon as legislation and technical solutions allow.