Online survey on digital support focuses on the customer experience
4.5.2023 8.03Updated: 4.5.2023 9.34
As part of a nationwide study conducted by the Digital and Population Data Services Agency, we are collecting information about our customers’ experiences with digital support.
The online survey is open from 4 to 18 May. Among other things, we ask customers where they learned about digital support and why they needed digital support. The responses will help us develop the city’s digital support services to better meet customers’ needs and wishes.
Link to the survey(external link, opens in a new window)
---
Digital support refers to assistance with the use of online services and smart devices. The purpose of digital support is to guide and assist customers in the independent and safe use of online services and smart devices.
- Services