Digital support in Espoo
Do you need help with online services? In Espoo, digital support is available from a variety of providers, such as Service Points, libraries, various organisations and Omnia Adult Education Centre. Several volunteer associations and peer counsellors also provide digital support. In addition, authorities will help you use their own online services. The purpose of digital support is to guide and assist in autonomous and safe use of electronic services and smart devices. The person providing the support cannot use the services on your behalf or, for example, handle your online banking credentials or other means of authentication required for using the services.
Digital support is available in many places
Book an appointment for personal digital support. The appointment can be held remotely, over the phone or face-to-face at Espoo Info.
REMOTE SUPPORT / Phone, chat and video chat
FACE-TO-FACE SUPPORT / Service Points in Kalajärvi, Leppävaara and Matinkylä
FACE-TO-FACE SUPPORT and MOBILE SERVICE / Espoo Info points in Espoonlahti and Espoon keskus. Tapiola only offers mobile service.
FACE-TO-FACE SUPPORT / Libraries
FACE-TO-FACE and REMOTE SUPPORT / Hello Espoo Info
TRAINING, REMOTE and FACE-TO-FACE SUPPORT / Espoo Adult Education Centre offers online and face-to-face digital support.
REMOTE and AT-HOME DIGITAL SUPPORT / 4H digital helpers
REMOTE and FACE-TO-FACE SUPPORT / Digital support provided by ENTER ry
Espoo’s digital support network
The network is intended for all digital support providers, and new members are welcome!
Members of the network include city operators, organisations and volunteers. This allows us to offer digital support for different needs. The network develops digital support and provides information on events related to digital support, among other things.
Espoo’s digital support network is also part of the national digital support network coordinated by the Digital and Population Data Services Agency (DVV), which includes operators and experts from all over Finland. The network meets a few times a year, allowing members to network and share information on their activities and events. Every year, the network focuses on a different theme. The theme for 2022 is the development of a new operating model for digital support.