Hello Espoo Info

Hello Espoo Info offers foreign-language residents advice on all kinds of everyday matters. If necessary, we will help you find the service you need.

We can help you with the following and many other issues:

filling in forms
official matters (e.g. Kela, Finnish Immigration Service or taxes)
meaningful leisure activities and wellbeing
early childhood education and applying to day care centre
social services and benefits

If you have questions about housing, employment or education, we will refer you to the appropriate services.

We can offer help in plain Finnish, English or your own language. If needed, we will use a telephone interpreter. Counseling in Swedish is available on Wednesdays.

You can visit Hello Espoo Info at the Iso Omena Service Centre (Suomenlahdentie 1, 02230 Espoo) or contact us by phone or email.

If our opening hours are not suitable for you, you can contact us to book an appointment. If you have questions about residence permits or other issues related to the Finnish Immigration Service, contact us for further instructions.

Note! Western Uusimaa Wellbeing Services County is responsible for coordinating support for foreign speakers who move to Espoo and need social services. In these matters please contact Social services supporting integration.

Additional information

Hello Espoo Info - Information in several languages

HelloEspoo.fi offers information for new Espoo residents - Explore the website!

Social services that support integration, Western Uusimaa Wellbeing Services County(external link, opens in a new window)

The route to the main entrance

The 4 accessible parking spaces are located in a parking hall over 10 m from the entrance. The width of the parking spaces is at least 3.6 m.
The parking hall has a lift, which can hold a wheelchair; the door opens automatically. The lift takes directly to the customer service point. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is guided, smooth and sufficiently wide and illuminated.

The main entrance

The entrance stands out clearly and is illuminated.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.

In the facility

The customer service point is located on floor 3.
For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The customer service point has directions to the different facilities.
The doors in the customer service point stand out clearly.
The waiting room of the customer service point has no queue number system. The waiting room has chairs.
The customer service point has an accessible toilet on the same floor.

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Hello Espoo Info
Suomenlahdentie 1,
02230 Espoo
+358 40 636 8097
hello.espoo@espoo.fi

Details on the Servicemap(external link, opens in a new window)

Valid for the time being:
– Mon-Wed 10.00-15.00

Hello Espoo Info

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Hello Espoo Info

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