Information for Arbis students

Autumn break: week 42

Spring break: week 8

Other holidays: Easter weekend, First of May, Ascension Day, Pentecost, All Saints’ Day, Finland’s Independence Day (6 December)

Note! No classes on evenings before holidays with the exception of online courses.

When you register at ilmonet.fi(external link, opens in a new window)

• You can register your details and create your own username and password before you register for a course. This will make it easy for you to register for a course later on.
• Please call us if you want to register someone other than yourself.
• When calling us on the phone please provide the course number, your personal ID number, your address, your telephone number and your email address.

Please also inform us if you are unemployed. Read about our discounts below!

Please register in good time

• A course can be cancelled as late as two weeks before the course is due to start if the specified number of participants has not been met.
• Your registration is binding. You will receive email confirmation after you register.
• We will not consider registrations sent by email.
• If the course is fully booked, you can still register to be in a queue for the course. We will inform you if a place becomes available.
• Students under 18 should be registered by phone by an adult who will also receive the invoice for the course.
• You will need to provide a personal ID number and contact details if you register someone other than yourself.

Course fees are based on a price list set out by the Svenska Rum committee. The price list is based on the number of education hours. An education hour is about 45 minutes.

Fees for materials will be debited separately.

Invoices from the City of Espoo will be sent by regular mail, e-invoicing, online invoicing to Omaposti or direct debit, depending on your agreement with your bank. Now, you can also receive invoices via messages from suomi.fi. If you have accepted the messaging service suomi.fi, invoices from the City of Espoo will only be sent to soumi.fi.

Payment is due in 21 days.

A fee will be added to the invoice if you have forgotten to pay and have received a payment reminder.

Unpaid fees will be sent to a collection agency.

Children pay 50% of the adult fee for family courses. One child and one adult are included in the course fee.

You can pay for courses (but not materials) with mobile workplace benefits at one of the City of Espoo’s service outlets.

You can use ePassi, Edenred and Smartum as payment methods. Bring your invoice and personal ID with you to the service outlet!

Courses which cannot be paid for in this way are marked with “s” in the title.

Invoices can no longer be paid for with workplace benefits once they have been sent to a collection agency.

The benefits are intended for personal use and cannot be used to pay for the course fees of family members or other people.

The unemployed receive a 50% discount on course fees but not on the material fees. Discounts do not apply to courses for senior citizens. If you have registered at ilmonet.fi, you should also inform customer service that you are eligible for a discount. You can print an unemployment certificate at www.te-tjanster.fi. Email the certificate to customer service before the course starts or at the latest 7 days after registering. The discount cannot be given retrospectively if the invoicing has been completed and the course invoice has already been prepared. If you begin a course that has already passed the halfway point, you will be given a 50% discount on the course fee.

The Kaikukortti card

The Kaikukortti card gives people with limited financial means the opportunity to enjoy art and culture. If you have a Kaikukortti card, please provide Arbis customer service with your card number and the card expiration date after you have registered for a course.

More information: www.espoo.fi/kaikukortti

Call Arbis customer service or send your cancellation request by email at least 7 days before the course starts. Registration/participation cannot be cancelled by informing the teacher of the course. The entire course fee will be debited once you have started a course. Paid fees will not be refunded.

Cancelled courses

A course can be cancelled as late as two weeks before the course is due to start if the specified minimum number of participants has not been met.

We will send a text message or email to everyone who has signed up for a cancelled course. Participants will be informed if the teacher is unable to attend a class and no substitute teacher is available. Check your contact details at ilmonet.fi or with customer service to ensure that these messages will reach you! Cancelled lessons will not be held at another time and do not warrant a reduction of the course fee.

Check your insurance before you begin a course! Neither adults nor children are insured by the institute.

Do you need help to find information about courses or would you like to discuss your alternatives with someone? Send an email to our customer service: arbis@esbo.fi

Do you want to learn more in general about education in Finland’s Swedish-speaking community?
Please contact education counselling.

Contact details:
Education counselling
Phone: +358 29 5020712
utbildningsrådgivning@te-byran.fi

• Esbovikens simhall, Esboviksgränden 4, 02320 Esbo
• Folkhälsanhuset i Esbo, Vindgränden 6, 02100 Esbo
• Gäddviks allaktivitetshus, Toppelundsvägen 13, 02170
• Hagalund idrottshall, Idrottsparksvägen 2, 02200 Esbo
• Karahuset, Örnvägen 4, 02620 Esbo
• Kannbrobackens idrottshall, Kannbrogatan 4, 02770 Esbo
• Lagstad hembygdsgård, Gamla Lagstadsvägen4, 02770 Esbo
• Lagstads skola Esbogatan 7, 02770 Esbo
• Mattby allaktivitetshus, Mattstråket 17, 02230 Esbo
• Mattlidens gymnasium, Gräsadalen 1, 02230 Esbo
• Mattlidens skola åk 1–6, Mattberget 3, 02230 Esbo
• Mattlidens skola åk 7–9, Mattliden 1, 02230 Esbo
• Mellersta Esbos simhall, Brunnsmästargatan 2, 02770 Esbo
• Monikko/Alberga skola, Grindåkersgatan 2-4, 02650 Esbo
• Månskivan Arbis/Omnia, Månskivan 2 A, 02210 Esbo
• Ruusutorpan koulu, Albergagatan 24, 02600 Esbo
• Smedsby skola, Gammelstens 5, 02750 Esbo
• Storängens skola åk 1–6, Rektorsgränden 4, 02360 Esbo
• Storängens skola åk 7–9, Esboviksvägen 10, 02360 Esbo
• Tanssipiste Loiste, Tillisbackavägen 1 C, 2 vån., 02330 Esbo
• Vindängens skola, Vindgränden 8 A, 02100 Esbo
• Väderbackens befolkningsskydd, Östervindsgränden 9, 02100 Esbo
• Westendinpuiston koulu, Hirbölevägen 6, 02160 Esbo
• Östanvindsgården Omnia, Östanvindsgården 1, 02100 Esbo

If you have questions about the availability of places, you can contact the teaching place's office or our customer service.

 

We reserve the right to change classroom courses to distance education if prevailing circumstances so dictate.