Counselling and guidance services at the Deaconess Institute’s House of Hope

The route to the main entrance

• The 4 accessible parking spaces are located in a parking hall under 10 m from the entrance. The width of the parking spaces is at least 3.6 m.
• Kauppakeskuksessa lisää esteettömiä autopaikkoja.
• The parking hall has a lift cramped for wheelchair users; the door opens automatically. The floor numbers in the lift cannot be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
• The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
• The route to the entrance is guided, smooth and sufficiently wide and illuminated.

The main entrance

• The entrance stands out clearly and is illuminated.
• Pääovi on pyöröovi. Pyöröoven nopeutta voi hidastaa erillisellä hidastuspainikkeella.
• The doors connected to the entrance are hard to perceive. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
• The entrance has thresholds over 2 cm high.

The entrance "Leppävaarankadun sisäänkäynti"

• The 4 accessible parking spaces are located in a parking hall under 10 m from the entrance. The width of the parking spaces is at least 3.6 m.
• The parking hall has a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift cannot be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
• The route to the entrance is guided, smooth and sufficiently wide.
• The entrance stands out clearly. There is a canopy above the entrance.
• The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
• The entrance has thresholds over 2 cm high.
• The customer service point is on a different floor than this entrance.
• For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift cannot be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)

The additional entrance

• Esteettömät autopaikat sijaitsevat pysäköintihallissa. Ovi kirjastoon johtavalle hissille avautuu painiketta painamalla.
• Sisäänkäynti sijaitsee Leppävaarankadulla, josta kulku kirjastoon hissillä. Sisäänkäynnin ovet eivät avaudu automaattisesti (pl. pysäköintihallin ovi).
• Esteettömät autopaikat sijaitsevat pysäköintihallissa kerroksessa P1, rivillä M. Ovi kirjastoon johtavalle hissille avautuu automaattisesti. Ovella korkea viistetty kynnys.
• Sisäänkäynti sijaitsee Ratsutorin ja Ratsusolan risteyksessä, josta kulku kirjastoon hissillä.

The entrance "Ratsutorin sisäänkäynti"

• The 2 accessible parking spaces are located in a parking hall under 10 m from the entrance. The width of the parking spaces is at least 3.6 m.
• The parking hall has a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift cannot be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
• The route to the entrance is smooth and sufficiently wide and illuminated and it uses movement-guiding surface material.
• The entrance stands out clearly and is illuminated.
• The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with an opening button.
• The entrance has thresholds over 2 cm high.
• The customer service point is on a different floor than this entrance.
• For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift cannot be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)

In the facility

• The customer service point is on the entrance floor.
• Esteettömät WC-tilat ovat lukossa. Henkilökunta avaa oven pyydettäessä.
• The customer service point has directions to the different facilities.
• The doors in the customer service point stand out clearly.
• The waiting room of the customer service point has no queue number system. The customers wait standing up.
• The customer service point has an accessible toilet on the same floor.