The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide and illuminated.
The main entrance
The entrance stands out clearly and is illuminated.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
The foyer is cramped.
In the facility
The customer service point has two floors.
For moving around, there is a lift, which can hold a wheelchair; the door is heavy. The floor numbers in the lift cannot be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The doors in the facility stand out clearly.
The facility has an accessible toilet on floor 2.
The service point has a fixed induction loop in the meeting room, auditorium, assembly hall.
