Espoo info
Espoo info provides general advice on the services offered by the City of Espoo and support in accessing these services. We also assist with the use of digital services provided by the City of Espoo and other public organizations. Feel free to ask for help if you don't know who to turn to or how to proceed. We serve by phone, chat, service points, and email. You can also reach us via video call if you wish.
From all Espoo info service channels, you can get:
- Advice on the services and events of the City of Espoo
- Advice on the services of partners, such as Kela and HSL (Helsinki Region Transport)
- Digital support, i.e., help with using online services, for example, when you are making an application in an electronic service of an authority
At Espoo info service points in Matinkylä, Leppävaara, and Kalajärvi, you can also:
- Buy HSL tickets and update your HSL customer information
- Buy event tickets from Lippupiste
- Leave postal mail addressed to the City of Espoo and Kela
- Use customer computers and the wireless internet connection for free, similar to the city's libraries
Accepted payment methods include cash, Visa and MasterCard payment cards, SmartumPay mobile application, Edenred mobile payment (including commuting benefits), Edenred card, and ePassi.
Mobile Espoo Info
Espoo info service advisors also bring advisory services and digital support directly to those in need, by visiting, for example, senior service centers. You can find the visit locations and times of Mobile Espoo info in the Espoo event calendar, and you can also suggest new visit locations.