Accessibility statement for electronic signature service Telia Sign
The Telia Sign signature service is used for electronic signatures. An electronic signature is provided using strong identification.
Measures to support accessibility
The City of Espoo ensures accessibility through the following measures:
- Accessibility is integrated into our operating principles.
- We regularly offer our employees accessibility training.
This accessibility statement covers the City of Espoo’s electronic signature service at eid.teliacompany.com and *.teliasign.com.
Status of accessibility
The service fully complies with the accessibility requirements.
Preparation of this accessibility statement
This accessibility statement was prepared on 7 May 2024.
The statement is based on Telia’s accessibility assessment (16 February 2023) of whether the signature service meets the requirements of the Act on the Provision of Digital Services (306/2019)(external link, opens in a new window).
Feedback and contact information
We welcome any feedback on our digital services. Here is our contact information:
Tel. +358 9 81653000
Email: asiakirjahallinto@espoo.fi
Postal address: P.O. Box 1, 02070 City of Espoo
Mention the name of the service (Telia sign) when contacting us.
Official complaints
Official approval of this accessibility statement
This accessibility statement has been approved by:
City of Espoo
Timo Kuismin
Director of Legal Affairs
Enforcement procedure
If you notice any accessibility problems on the website, please first send feedback to us, the administrators of the website. It may take up to 14 days before you receive a response. If you are not satisfied with the response or do not receive any response within two weeks, you may submit a notification to the Regional State Administrative Agency of Southern Finland. The agency’s website contains detailed information on how to submit a notification and how it is processed.
Contact information for the supervisory authority:
Regional State Administrative Agency for Southern Finland
Accessibility Monitoring Unit
www.saavutettavuusvaatimukset.fi
saavutettavuus@avi.fi
Tel. +358 29 5016000 (switchboard)