Visits to nursing homes and housing units

You are welcome to visit a nursing home or a housing unit if you are healthy and asymptomatic. When you come for a visit, it is extremely important that you follow the current instructions for safe visits and take the necessary protective measures. 

Instructions for a safe visit

  • The staff will be there to meet you when you arrive, and they will show you where you can wash your hands or use hand sanitiser. The staff will give you a surgical mask (or an FFP2 mask) and show you how to use it correctly. After this, you will be taken to meet the resident.
  • If you are going to visit the resident indoors, you must stay in the resident’s apartment or another designated area throughout the visit. To protect the health of other residents, you may not spend time in the public areas of the unit.

You cannot visit our units if  

  • you have even the slightest symptoms of an infection, such as a runny nose or congestion, cough, headache, fever or diarrhoea; 
  • you are in isolation due to a coronavirus infection;
  • you are in quarantine due to exposure to the coronavirus. 

Please note that certain nursing homes or housing units may have different visitor recommendations in place if coronavirus infections or exposures have been reported on their premises. Contact the nursing home or housing unit to get the latest instructions and to agree on your visit in advance. 

We thank all family members and friends of our residents for their cooperation and patience.