Reformed health and social services

We are currently developing our health and social services to make them easily available and flexibly combinable in accordance with your needs and situation in life.  New digital services will be available, which will facilitate and speed up using the services. We are also developing the traditional face-to-face services and telephone services. The range will also include mobile services – some of the services can be delivered to your home, school, library or other nearby location.

Also in progress 

  • Easy contact channels and smooth guidance services, so that you can get things moving quickly on the very first contact. Testing will start in autumn 2021. 

  • Clear and uniform care paths when you need many different services. In September, we will look for experience experts to help us in this work (link to news item) 

  • Clear care pathways when you need both primary health care and specialised medical care services 

  • Service paths between health services and social services: in the future, we will be able to guide you from the health centre to social services as well. The experiment will start in autumn 2021 in Espoo, Lohja and the Karviainen region (Karkkila and Vihti). 

  • Memory disorder prevention operating model 

  • Common criteria for the granting of 24-hour service housing 

  • Guidance for staff in unexpected situations in home care 

 

The development of services is part of the Western Uusimaa Social and Health Services Programme.