How do we serve in Espoo's dental care?

Dental care service description

What is important to you is important to us.

We at Espoo’s dental care services promise you that:

  • You will receive an examination-based individual treatment plan for several years at a time.
  • By giving you professional advice, we will encourage you to adopt and maintain practices that promote your oral health.
  • You can reach us by phone during the opening hours of our customer service, or you can use our online service around the clock.
  • Emergency care is available to you every day of the year.
  • We invite children and young people to attend an oral health examination.

 

Individual treatment plan

The treatment plan is based on an oral health examination carried out by a dentist. You can book an appointment for an examination through our customer service. The treatment plan includes the following information: diagnosis, need for and objective of treatment, implementation and means of treatment, possible medication, division of duties, and follow-up and assessment. The treatment plan also includes information on the tasks that you will have to take care of yourself. A doctor will decide on medical examinations and take your opinion into account when planning your treatment and when making related decisions. As a patient, you have the right to receive sufficient information about your treatment and the risks associated with it so that you can participate in the decisions concerning your treatment. You have the right to express your own wishes. You also have the right to refuse the offered treatment. The individual treatment plan also includes information on the intervals between examination appointments, which enables you to book an appointment, provided by the City of Espoo, online, once it is time to do so according to your treatment plan.

 

Interesting figures related to Espoo’s dental care services

Would you like to know how many visits Espoo’s dental clinics had last month or how long people had to wait for their dentist’s appointment? Here you can find answers and numerical information related to dental care.

Waiting time (adult) for a dental examination

The table below shows the waiting times for a dental examination. The waiting times represent the averages of two inquiries conducted within the space of one month. The waiting time refers to the number of days that passed from the booking of the appointment to the actual appointment.

Waiting time for a dental examination
 07 / 202206 / 202205 / 202204 / 202203 / 202202 / 202201 / 202212 / 202111 / 202110 / 202109 / 202108 / 2021
City of Espoo dental clinics99988088979899100607510999

 

Other interesting figures related to Espoo’s dental care services

In 2021, there were more than 204,000 treatment visits and almost 85,000 clients in dental clinics in the city of Espoo. In 20221, almost 150,000 calls were answered at the customer service center.