Covid certificates i.e. Covid-19 passport in Espoo

We can only issue a certificate for vaccines administered, coronavirus diseases diagnosed and negative test results received in Espoo.

You can pick up a printed certificate from one of the following pick-up locations:

The printing service of the Iso Omena vaccination point is open

• Monday, Wednesday, Thursday and Friday 9:30-11:30 and 12:30-15:00
• Tuesday 11:30-14:00 and 14:45.-17:30

You can request the certificate to be mailed to your home address through the coronavirus chat service at digihyvinvointi.lu-palvelut.fi(extrernal link). You can only use the service in Finnish.

Request the vaccination certificate to be mailed to your home address by sending an email to koronarokotustodistus@espoo.fi. The certificate will be mailed to your home address within two weeks.

Write the following text in the subject field: Certificate printout

Your message should include the following information: your official last name and first name, your date of birth (dd.mm.yyyy) and your telephone number. Never send your personal identity code by email. Your message should also include the dates and places of your coronavirus vaccinations.

Example:

Subject: Certificate printout
Message:
Smith, John 1.1.1980
040 123 4567
My second dose of the coronavirus vaccine does not show in my vaccination certificate on My Kanta Pages.
First dose: 20.4.2021, Metro Areena
Second dose: 30.5.2021, Metro Areena

Our staff go through messages in the order in which they are received.

If you have a temporary personal identity code, you cannot log in to My Kanta Pages. If you are an Espoo resident and only have a temporary personal identity code, we ask you to send an email to koronarokotustodistus@espoo.fi. You can also pick up a printed certificate from a pick-up location.

We are only able to correct the information on vaccines administered in Espoo. If you received your vaccines in Espoo, you can request a correction to your EU Covid certificate through the coronavirus chat service at digihyvinvointi.lu-palvelut.fi(extrernal link). You can only use the service in Finnish.

You can also send an email to koronarokotustodistus@espoo.fi.

In the subject field, write “Erroneous certificate” and the date when you need the certificate at the latest.

Your message should include the following information: your official last name and first name, your date of birth (dd.mm.yyyy) and your telephone number. Never send your personal identity code by email. Your message should also include the dates and places of your coronavirus vaccinations. Also write a short description of the problem.

Example:

Subject: Erroneous certificate 30.9.
Message:
Smith, John 1.1.1980
040 123 4567
My second dose of the coronavirus vaccine does not show in my vaccination certificate on My Kanta Pages.
First dose: 20.4.2021, Metro Areena
Second dose: 30.5.2021, Metro Areena

Our staff go through messages in accordance with the dates by when certificates are needed.

Under 18-year-olds can log in to My Kanta Pages themselves. To do so, they must have a means of identification, such as online banking codes or a mobile ID. The certificate is available to the underage person, even if it is not shown to their guardians. Please note that even if the guardian of an over 10-year-old cannot see their child’s coronavirus certificate on My Kanta Pages, this does not mean that there is a problem with the system or that the certificate is not available.

If the underage person is unable to access Omakanta, their guardian can request the certificate to be mailed to their home address or they can pick up a printout from a printing service location.

If you want to receive the certificate by post, we ask you (the guardian) to send an email to koronarokotustodistus@espoo.fi. If you need certificates for more than one of your dependants, you can provide information on all of them in the same message. The message should include the child’s last name, first name and date of birth and the telephone number of a guardian or other relevant person. We will print the certificate and send it by post within two weeks.

If you want to pick up a printed certificate from a printing service location, please have your own ID and the underage person’s Kela card with you. We only hand over coronavirus certificates to guardians. We will check the patient information system to make sure the person requesting the certificate is the guardian of the child.

Printing service locations:

Iso Omena vaccination point

• Monday, Wednesday, Thursday and Friday 9:30-11:30 and 12:30-15:00
• Tuesday 11:30-14:00 and 14:45.-17:30

Please note! Health centres and school nurses cannot provide coronavirus certificates.

You can pick up a printed certificate from one of the above-mentioned pick-up locations.

You can request the certificate to be mailed to your home address through the coronavirus chat service at digihyvinvointi.lu-palvelut.fi(extrernal link). You can only use the service in Finnish.

If you cannot send an email, use the chat or pick up the certificate, please call Espoo’s coronavirus helpline, tel. 09 816 34800 (Mon–Fri 8:00–16:00) and leave a call-back request. Give the following information to the nurse by phone: your name, date of birth and telephone number. Also give the dates and places of your coronavirus vaccinations.

As a rule, Covid certificates are issued by the country or Finnish municipality where one was vaccinated, diagnosed with the coronavirus or had a negative test result. In Espoo, the EU Digital COVID Certificate (i.e. Covid passport) is available to people whose municipality of residence is Espoo or who are for some other reason staying in Espoo for a long period of time.

A group of countries have agreed on the interoperability of Covid certificates with the European Union. Digital Covid certificates issued by these countries are also accepted as Covid passports in Finland. Espoo will not issue certificates to persons from such non-EU countries that have made an agreement with the EU on the interoperability of digital Covid certificates.

• List of countries that have an agreement with the EU(extrernal link)

You can submit an application at a certificate printing point or send the required documents by post.

• Visit a Covid certificate printing point. Bring with you the documents (originals) listed below.

or

• Send copies of the original documents by post to: Infectious Disease Unit / Covid certificate, P.O. Box 202, 02070 City of Espoo.

Further information how to apply

After receiving your application, we will contact you as soon as possible to request additional information. If you do not respond to our request for additional information within four weeks, we will reject your application.

Your application will either be accepted or rejected. If your application is accepted, we will mail a paper version of your Covid certificate to you and you can also download it online through My Kanta Pages. If your application is rejected, you will receive a written decision and appeal instructions by post.