Integration services for refugees

We support refugees and help them integrate into Finnish society.

We offer guidance, advice and basic information about Finnish society, social services, social security, housing, Finnish language learning, health services and family reunification. Refugees can apply for supplementary and preventive social assistance through Immigrant Services.

A refugee can be a client of Immigrant Services for a maximum of three years starting from the first time they are registered in the Population Information System.

Service counselling and new clients 

Immigrant Services provides service counselling with limited staff due to the coronavirus situation. New clients are received by service counselling staff at the office.

Service counselling is provided at the Immigrant Services office in Matinkylä. Address: Pyyntitie 3. Remember to take a queue number. 

Service counselling opening hours and availability of interpreters:

  • Monday 9:00–11:00 (Arabic and Dari), 12:00–15:00 (Arabic)
  • Tuesday 12:00–15:00 (Arabic and Dari)
  • Wednesday closed
  • Thursday 9:00–11:00 and 12:00–15:00 (Arabic)
  • Friday 9:00–12:00 (Dari, also Tigrinya every other Friday)

The queue number system is closed 15 minutes before the office closes.

You can also contact us by phone, tel. 043 827 3417 (9:00–15:00).

Emergency social services during office hours 

Emergency social services are provided at the same location as service counselling.

Two social workers and two social counsellors work in emergency social services. Service counselling of Immigrant Services, tel. 043 827 3417 (9:00–15:00).

Emergency social services also deal with undocumented immigrants’ matters. Helpline for undocumented immigrants, tel. 040 518 6687.

Our partners can also contact the emergency social services via the City of Espoo switchboard, tel. 09 816 21 or by email: paivystys.maahanmuuttajapalvelut@espoo.fi. Please do not send sensitive personal information via email because our email address is not encrypted.

Emergency social services staff work in shifts, so employees do not always have time to answer if you call their personal number. For this reason, we ask you not to call our employees’ personal numbers in urgent matters or if you need counselling.

Eeva Ström, Senior Social Worker, tel. 040 509 6764

Social work to support the integration of people over 30

Social workers’ telephone numbers

  • Maaro Niskanen, tel. 040 639 4217
  • Maura Nurmi, tel. 040 554 1555

Social counsellor’s telephone number

  • Maiju Tähtinen, tel.  040 162 6755
  • Neea Nukarinen, tel. 040 505 4547

Social work to support the integration of families with children

Senior Social Worker, Mailis Uusiniemi, tel. 040 553 3389 

Social workers' direct telephone numbers

  • Inka Pelkonen, tel. 050 563 1549
  • Saara Mustalahti, tel. 040 639 4996 
  • Saara Honkanen, tel. 040 639 4070     
  • Elena Oksa, tel. 040 636 8167                 

Social counsellors' direct telephone numbers        

  • Elisa Rinta-Lusa, tel. 040 639 4600
  • Julia Martiskainen, tel. 040 639 4713
  • Stella Neri-Porvali, tel. 043 826 9472
  • Wilma Paakkari, tel. 040 636 8179
  • Emma Barbashina, tel. 040 551 5325

Counsellors’ telephone numbers

  • Nasim Arshadi, tel. 050 351 2107 
  • Anne Parisot, tel. 050 525 0510
  • Afrim Salihi, tel. 050 548 2917
  • Piia Puskala, tel. 040 506 4563

Social work to support the integration of adults

Aino-Marja Kairamo, Senior Social Worker, tel. 043 826 8747

Social workers' telephone numbers

  • Isa Westerholm, tel. 043 827 3458

Social counsellors' telephone numbers

customers under 30 years of age

  • Sini Rytinki, tel. 043 825 8655
  • Tuulia Simulainen, tel. 040 636 8226 

customers over 30 years of age

  • Jaana Leinonen, tel. 040 550 3130

Counsellors’ telephone numbers

customers under 30 years of age

  • Arja Liisa Vuorinen, tel. 050 525 0511

customers over 30 years of age

  • Dunia Al-Sindi, tel. 040 572 9039

Nurses of Immigrations Services

Nurses’ telephone numbers           

  • 046 877 1166
  • 050 331 1494
  • 043 826 7479

Unaccompanied minors 

Espoo’s group home accommodates asylum seekers who arrive in Finland as minors without a guardian.

  • Marko Uuttu, Service Supervisor, tel. 043 826 7670
  • Jaanika Aho, Supervising Counsellor, tel. 040 639 3946
  • Kaisa Miske, Nurse, tel. 040 636 8819

Kivenlahti and Hirviportti family group homes

Family group homes accommodate unaccompanied, underage young people who have been granted a residence permit. The main responsibility of the units is to provide care and education for the young people and support their integration process.

  • Teija Savolainen, Service Supervisor, tel. 046 877 1270
  • Hirviportti family group home, Soraja Harjula, Supervising Counsellor, tel. 040 508 2922
  • Kivenlahti family group home, Matleena Mensah, Supervising Counsellor, tel. 050 553 0599

Social work for unaccompanied minors

  • Annika Pirinen, Senior Social Worker, tel. 040 551 4385
  • Group home and private accommodation, social worker, tel. 050 306 8242 
  • Young people with a residence permit, social worker, tel. 043 826 8321
  • Integrating family care, social worker, tel. 040 141 6542

Integrating after-care

Young people who arrive in Finland without a guardian at the age of 18–24 may reserve after-care services. The purpose of after-care is to support young people’s independent living, employment and studies.

Laura Rapo, Senior Social Worker, tel. 040 506 8272

Social workers' telephone numbers

  • Härkönen Miia, tel. 043 827 2528
  • Asén Karolina, tel. 040 508 3047
  • Antonius Kristiina tel. 040 636 8432

Social counsellors' telephone numbers

  • Vistbacka Annika, tel. 043 825 6293
  • Kimmo Tanja, tel. 043 826 8363
  • Lahtinen Minna, tel. 040 636 8183
  • Drake Ursula tel. 043 827 3390

Psychiatric nurse

  • Mansikka Tarja, tel. 043 827 2529