We warmly welcome you as our client! Click the headings below for more information and instructions.
Appointment booking and cancellation
Do you need urgent care? Read more under the heading urgent care.
- Are you a new client or has it been a while since your previous appointment? Please call our customer service first, tel. 09 816 30300 (Mon–Fri 7:45–16:00).
- Has one of our dentists given you a care plan that is currently in force or have you been invited to receive dental care? You may book an appointment online or by calling our customer service, tel. 09 816 30300 (Mon–Fri 7:45–16:00).
- Appointment booking and advice by text message for the deaf and hard of hearing, tel. 046 877 1170, Mon–Fri 7:45–16:00.
If you need to, you can check your appointment in our online service. Log in using your online banking codes, certificate card or mobile ID.
Cancellations and rescheduled appointments
You can reschedule and cancel appointments online at any time, with the exception of urgent care and orthodontic treatment. Customer service is available during our opening hours. When our customer service is closed, you can cancel an appointment by leaving a message to our voice mail, tel. 09 816 30300. You can cancel an appointment around the clock by sending a text message to the number 046 877 1170. Your text message should include the patient’s name, date of birth and the date and time of the appointment you want to cancel.
Please note that if you need to cancel an appointment, you must do so by 14 o’clock on the day before your appointment. If you miss an appointment or cancel it at the last minute, we will charge you a fee according to our price list.
The appointment booking number has a call-back system. Please give the answering machine your telephone number, and we will call you back on the same day (exceptions to this are possible if we have a long backlog). The appointment booking number and system have appointments available about three calendar months ahead. We will send you a text message to remind you of your appointment two days in advance (with the exception of urgent care) if you have given your consent for it. You can give your consent when you book an appointment or through our online service. Please note that if you do not receive the reminder for some reason, this does not exempt you from paying the appointment fee. If you are booking an appointment for someone close to you who has turned 14, they need to authorise you to use e-services on their behalf.
Please fill in a medical history form
To give you the best treatment, it is important for us to know about matters related to your health or the medicines you are taking. You may fill in the medical history form online, or you may print and fill in the form on paper: medical history form for adults / medical history form for children and bring it with you to the clinic. Printed forms are also available at the clinics.
It is important that you fill in the medical history form before your first appointment if your health status has changed or if more than a year has passed since you last filled it in. You may fill in the form online at any time. We will also send you a text message to remind you to fill in the medical history form five days before your appointment if you have given us permission to send you text message reminders.
Checking your personal data
My Kanta pages – records about your care My Kanta is an online service for citizens. You can use it to browse your own health records and your medication recorded by health care services. The service is accessed through the Kanta Services website or directly at omakanta.fi The Oral Health Services of the City of Espoo joined My Kanta on 18 May 2019. Information about any appointments you have had since then and your records are available in My Kanta.
Other personal data registers. Customer and patient data is recorded in different personal data registers by the City of Espoo Social and Health Services to the extent that is necessary in each case. As a customer or patient, you have the right to access your personal data stored in different registers and ask for stored materials related to your treatment (e.g. x-ray images). To do this, please send us a personally signed request for access. Further information and forms are available in Finnish and Swedish According to the General Data Protection Regulation, you are in principle entitled to access your information free of charge once a year. If your requests to access your information are clearly unfounded or excessive, in particular because of their repetitive character, we may charge a fee or refuse to fulfil your request.
Service via text messages for the deaf and hard of hearing
Appointment booking and advice by text message for the deaf and hard of hearing, tel. 046 877 1170, Mon–Fri 7:45–16:00.
Clients who need urgent care are usually treated within the same day either by the dental clinics in Espoo or the centralised emergency services of the capital region.
Seek emergency care if you have the following symptoms:
- Swelling that involves fever
- Difficulties opening and closing your mouth
- Difficulties in breathing and swallowing
- Trauma or injury in the mouth or jaw area
- Pain/ache that does not lessen with painkillers
- Bleeding for example following a tooth extraction, if the bleeding does not stop in 45–60 minutes even if you bite on a gauze pad
- All problems related to permanent and removable dental appliances
- A particularly severe fracture in a tooth or a filling
In less urgent situations (e.g. a chipped tooth that does not bother you, mild pain, pain caused by hot or cold, or problems with dentures), please call the City of Espoo dental care appointment booking, tel. 09 816 30300. In these cases, we will try to schedule an appointment for you within three weeks.
Emergency dental care on weekdays
Online appointment booking for emergency dental care:
if you are an adult, book an appointment at Kilo Dental Clinic, at
Trillakatu 5, 3rd floor
(the clinic is open from 8:00 to 16:00).
- Appointment booking for emergency care by phone on weekdays at 7–16, tel. 09 816 35900. If you are under 18 years of age or have a physical disability, the dental clinic closest to you will provide you with emergency care.
Emergency dental care in the evening and on weekends
Appointment booking on weekdays between 14:00 and 21:00 and weekends and bank holidays between 8:00 and 21:00, tel.09 471 71110.Always call before going to the clinic. Haartman Hospital, Haartmaninkatu 4, building 12, Helsinki.
Night-time emergency dental care
Night-time emergency care is only available to patients who need immediate care that cannot, on medical grounds, wait until 8 the next morning.
Appointment booking at night between 21:00 and 8:00, tel.040 621 5699. Always call before going to the clinic.
Töölö Hospital Emergency Department,Töölönkatu 40Helsinki.
Contact information of dental clinics
Espoo residents are free to use any dental clinic operated by the City of Espoo. The dental clinics serve on weekdays at 8–15. The appointment booking number of Espoo’s dental clinics is 09 816 30300. The number serves on weekdays at 7:45–16.
Inquiries about dental care invoices and charges: firstname.lastname@example.org
Kalajärvi Dental Clinic
Street address: Ruskaniitty 4
Postal address: P.O. Box 2515, 02070 City of Espoo
Samaria Health Centre / Espoon keskus / Dental Clinic
Street address: Terveyskuja 2
Postal address: P.O. Box 2516, 02070 City of Espoo
Espoo Hospital Dental Clinic
Street address: Karvasmäentie 6
Postal address: P.O. Box 2550, 02070 City of Espoo
Espoonlahti Dental Clinic
Street address: Merikansantie 4
Postal address: P.O. Box 2400, 02070 City of Espoo
Kivenlahti Dental Clinic
Street address: Meriusva 3, 2nd floor
Postal address: P.O. Box 2410, 02070 City of Espoo
Nöykkiö Dental Clinic
Street address: Oxfotintie 8
Postal address: P.O. Box 2402, 02070 City of Espoo
Kilo Dental Clinic
Street address: Trillakatu 5
Postal address: P.O. Box 2137, 02070 City of Espoo
Leppävaara Dental Clinic
Street address: Konstaapelinkatu 2
Postal address: P.O. Box 2119, 02070 City of Espoo
Ruusulinna Dental Clinic
Street address: Huvilinnantie 4
Postal address: P.O. Box 2113, 02070 City of Espoo
Matinkylä, Olari, Tapiola
Haukilahti Dental Clinic
Street address: Haukilahdenkatu 19
Postal address: P.O. Box 2231, 02070 City of Espoo
Tapiola Dental Clinic
Street address: Ahertajantie 2
Postal address: P.O. Box 2216, 02070 City of Espoo
The Matinkylä Dental Clinic on Matinkatu has been closed. When booking an appointment, you can choose any dental clinic operated by the City of Espoo. The dental clinics closest to Matinkylä are in Haukilahti, Tapiola, Espoonlahti and Nöykkiö. Limited dental care services are available in Matinkylä as an outsourced service. Our staff will give you more information when booking an appointment.
Dental care fees
Dental care client fees are based on the national decree on client fees. After your appointment, we will send you an invoice to the address included in your customer information. Municipal dental care is free for persons younger than 18, with some exceptions. A fee will be charged for uncancelled, missed appointments, and for orthodontic appliances that are lost or broken after being handled negligently or incorrectly.
The fee for a dental hygienist’s appointment is EUR 10.30 and for a dentist’s appointment EUR 13.10. The fee for a specialised dental care appointment is EUR 19.20. In addition, fees are charged for various dental procedures. The fee depends on the procedure.
Further information about dental care fees: Dental care fees The fee for uncancelled, missed appointments and last-minute cancellations is EUR 50.80 for everyone aged 15 or older.
If you have any questions regarding dental care invoices or fees, please send an email to email@example.com or call us, tel. 09 816 30300.
Malocclusion and orthodontics
A dental examination includes an examination of your bite. If necessary, you will be referred to an orthodontist who will assess the difficulty of your malocclusion (improper bite), the need for orthodontics and, particularly in the case of children, the time when treatment should begin.
Orthodontic treatment is available in Espoo in line with national guidelines.
The difficulty of malocclusions (improper bite) is rated on a scale from 1 to 10. The City of Espoo will treat malocclusions in categories 8 to 10. Patients with milder malocclusions may seek orthodontic treatment from a private dental care provider at their own cost.
Orthodontic treatment requires good oral health. The teeth must not have any cavities and the gums must not be inflamed. The patient must commit to cleaning their teeth very well throughout the treatment.
Orthodontic appliances must be used as instructed. The patient must bring the appliances with them to every appointment. When orthodontic treatment begins, the patient may feel some pain in their mouth for a few days.
The treatment takes an average of 1–3 years. The retention phase that follows usually takes two years.
Orthodontic treatment is free of charge until the patient turns 18. Persons over 15 years of age will be charged a fee for uncancelled, missed appointments. The patient is responsible for the costs of any orthodontic appliances that are lost or broken due to negligent handling. If the patient does not use the orthodontic appliances as instructed and needs a new appliance because of this, the patient will have to cover dental laboratory costs.
If a dental appliance, retention wire, retention plate or another part of the appliance breaks or bends, or if the appliance cannot be used for another reason, please call the appointment booking number of Espoo’s dental clinics as soon as possible, tel. 09 816 30300.
Services for patients of all ages
Families expecting their first child
The City of Espoo provides a free-of-charge health counselling appointment for families expecting their first child. Pregnancy is an excellent time to learn about the child’s oral health and care because children easily adopt their parents’ habits when it comes to health, nutrition and oral care. The goal is that the parents have a healthy mouth and teeth before the child is born. The appointment does not include a dental examination. Instead, the idea is to help the new parents establish good health habits, assess any need for treatment they may have, and refer them further to other services. To book a health counselling appointment, please contact the dental clinics’ appointment booking number.
Children and young people
Periodic dental examinations are performed by age group. Invitation letters are sent by post. All children and young people get an individual care plan. The plan covers the dates of their upcoming appointments with dental hygienists and dentists, home care instructions, preventive and remedial care, follow-up of the development of the child’s occlusion (bite) and possible X-ray imagings.
We send all families with children aged 1, 3 and 5 a letter to inform of the opportunity to book an oral health examination appointment for the child. You can book an appointment online or by phone. You will receive the letter slightly before or during the child’s month of birth.
Families with children attending grades 1, 3, 5 and 8 will receive a letter to inform of the opportunity to book an oral health examination appointment for the child. You can book an appointment online or by phone.
We also send a letter to every 17-year-old Espoo resident to request them to book an appointment for an oral health examination.
Students in Espoo-based educational institutions may have their oral health examined at the dental clinics of the City of Espoo, regardless of their domicile. Dental care is free of charge for persons under the age of 18.
After an oral health examination, we draw up an individual care plan for every patient. The patient’s need for treatment, the treatment schedule and the next appointment are specified in the care plan.
How to take care of your oral health
A healthy mouth is an important part of a person’s well-being and general health. It has been shown that inflammations of the mouth are linked to many general diseases. Oral diseases may progress for a long time without causing any symptoms. Good oral health is rooted in good self-care and dental care that meets your personal needs.
How to take care of your oral health
The service pledge of the Oral Health Services of the City of Espoo
People of all ages are entitled to use the oral health services provided by the City of Espoo. You may request an examination appointment at a dental clinic of your choice.
- We are easy to reach.
- Emergency care is available for you on every day of the year.
- We give you a care plan for several years ahead.
- We invite children and young people to attend an oral health examination.
- We also serve customers online.
- We constantly improve our customer service.