Authorise another person to use health care e-services on your behalf

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If you find it difficult to use e-services yourself, you can authorise somebody else to use health care e-services on your behalf.

You can give the authorisation by filling in a form which you can find at the bottom of this page.

The form authorises a person you trust to use the following health care e-services of the City of Espoo on your behalf:

  • Health care appointment booking (dental care, maternal and child health clinics, health centres)

  • Self-care and Health File

  • SMS reminders

  • Forms for advance information

Deliver the signed form personally to one of the city’s health care units (e.g. a health centre, school or student health care or dental clinic). The health care unit will enter the authorisation and its limits into the patient information system. You can authorise someone for a fixed period of time or until further notice. You can cancel the authorisation by filling in a cancellation form and delivering it to any of the health care units of the City of Espoo. You can find the cancellation form at the bottom of this page.

Parents (guardians) are responsible for the well-being of their children who are younger than 18. However, if an underage person has reached an age and a developmental level where they are able to make decisions concerning their health care, they may deny their parents’ access to their health information.

The healthcare e-services handle information about health and health care. The e-services will ask children older than 14 if they want a parent or guardian to use health care e-services on their behalf. Parents cannot access their child’s health information without the child’s consent. Children under 14 who are able to decide on their own care can also deny their parents access to their health information. In this case, the parents cannot use e-services on the child’s behalf.