Contact social welfare services

Are you concerned about the life management, substance abuse or livelihood of someone you know or someone who is your client? Are you concerned about the welfare of their children? If yes, please contact the Social Services of the City of Espoo. Based on the information you give, social service professionals will assess what kind of help they could offer to the person or the family.

You can use this service if the person who needs help has given you permission to contact Social Services. If the person has not given their consent, use this service instead: Notification of the need for social welfare services.

Please note!
The form for contacting an authority responsible for social welfare has been moved to a new location. Click the “Go to web service” button to directly go to the new Omapalvelu service. The service is unfortunately only available in Finnish at the moment. If the “Go to web service” button does not work, please clear your browser cache in the browser settings.

To see your old information, follow this link.

The new form will not display information from previously submitted notifications. However, you can still view the old forms. If you would like to store information from old notifications, please print them or save them on your computer. If the link does not work, please clear your browser cache.

Contact us as a private person

Anyone who is concerned about someone else’s situation can contact Social Services. After hearing from you, social service professionals will assess what kind of help they could offer to the person or the family.

  • If you know the personal identity code of the person who needs help, click the “Go to web service” button above and fill in the electronic contact form. The form does not work on the Internet Explorer browser. The service works on Chrome, Firefox and Safari.
  • If you do not know the personal identity code, fill in a printable form (pdf, 117 Kt) and post or fax it to the Adult Social Work office of Espoo. The contact information is at the bottom of the form.

Contact us as a person bound by the obligation to notify authorities (Social Welfare Act, section 35)

Health care professionals, social welfare officers and employees of social services, education services, sports services, early childhood education, fire and rescue services, the Emergency Response Centre Administration, Customs, the Police, the Criminal Sanctions Agency, an employment and economic development authority, the Social Insurance Institution of Finland or an enforcement authority have an obligation to notify other authorities of a person’s need for social welfare services. If you belong to the professional groups mentioned above and have, in the course of your work, become aware of a person with an obvious need for social welfare services, you must direct the person in question to seek social services.

Contact social services together with the client and with the client’s consent.

  • If you know the personal identity code of the person who needs help, click the “Go to web service” button above and fill in the electronic contact form. The form does not work on the Internet Explorer browser. The service works on Chrome, Firefox and Safari.
  • If you do not know the personal identity code, fill in a printable form (pdf, 117 Kt) and post or fax it to the Adult Social Work office of Espoo. The contact information is at the bottom of the form.

Child welfare notification

There is a separate form for child welfare notifications. Instructions on how to make a child welfare notification.

In urgent cases, call us

We process online and printed contact forms from Monday to Friday between 8:00 and 16:00. If someone needs immediate care in the evening, at night or during a weekend, call Western Uusimaa Social and Crisis Emergency Services, tel. 09 816 42439. This number serves around the clock.