Mental health and substance abuse booking

You can check, cancel or reschedule your appointment for mental health and substance abuse services. Signing in also provides you access to the Health File and the order form for free-of-charge treatment supplies.

You can

  • check, cancel or reschedule your appointment for mental health and substance abuse services.
  • check, cancel or reschedule mental health care or substance abuse service appointment for your child under the age of 14 or a person for whom you have the right to do so
  • book an appointment with a nurse in mental health and substance abuse services

If you have trouble signing in to the service, you can contact the centralised appointment booking service for mental health care and substance abuse services at tel. +358 (0)9 81631300, Mon–Fri 8 am–4 pm or by e-mail

Service type

Use of the service requires strong authentication using your online banking credentials, certificate card or mobile certificate. e-Identification is a shared identification service of public administration e-services. It enables secure electronic identification. e-Identification is the responsibility of the Population Register Centre.

More information on the e-identification

Mobile authentication works on Elisa, Sonera and DNA mobile subscriptions for which the Mobile Certificate service has been activated. (In Finnish)

Supported browsers

The e-service works best with the latest browsers and devices. Functionality is not guaranteed on all devices, such as mobile phones or tablet computers.

Supported browsers: Internet Explorer 9, Chrome 47, Firefox 38, Safari 9 or the latest versions of these

Supported devices: Devices running Android 4.3, iOS 8.3 and Windows 8.1 or the latest versions of these


Support for health care e-services

If you experience technical problems (problems with logging in, error messages, etc.), please contact the support by email or by calling 09 816 34300.

The support is open weekdays at 8.30 am–4 pm.

You can also give us feedback via our online feedback service.

More information

User guide