Service Points

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Mon-Tue 10 – 17
Wed 12 – 18
Thu 10 – 17
Fri 10 - 17
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Mon-Tue 9:30 – 16
Wed 13 – 18
Thu 9:30 – 16
Fri 9 – 14

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• Guidance in e-services​ (also via telephone: 09 816 57070)
• General information and advice on Espoo City services​
• Send mail to the Espoo city​
• Collect the city's forms
• Make photocopies, print and scan documents​
• Espoo city brochures​
• Get to know city announcements and plan suggestions
• Pay invoices to the City of Espoo (if the receiver of the payment is the Hospital District of Helsinki and Uusimaa, City of Espoo co/Aktiv Kapital or co Intrum Justitia Oy, the bills can't be paid at Service Points)​
• Purchase a wristband for the city's gyms​
• Purchase fishing licences for the city's sea area (available only in Matinkylä or online)​
• Purchase meal tickets for Espoo Catering​
• Rent flags of different nations €6.56 per 24 hours + €1.43 per additional 24 hours (please note, only available at the Espoon keskus Service Point)​
• Tourist information

Do you need help with setting up online service or filling out an online form? Our customer service advisors are happy to help you with e-services. We have computers for your convenience, and you may also scan, print and copy documents.

The Social Insurance Institution of Finland

The Service Points in Espoo assist Kela with its customer service tasks as follows. Providing advice with Kela-related issues in accordance with the life situation described by a customer (e.g. basic advice on filling in a form, benefits, application periods on a general level). Receiving and forwarding an application/attachment or other document to Kela. Excluding employment pension applications and rehabilitation applications in the employment pension system. Providing a brochure and forms issued by Kela. Guiding customers to use Kela’s online services and forwarding a request for an appointment through Kela’s appointment system.

• KELA.fi – The Social Insurance Institution

At the Service Point you can purchase and reload personal and multi-user Travel Cards, day tickets, update the information on Travel Cards, resolve problems related to Travel Cards, get route maps, timetable leaflets and brochures.

• HSL.fi – Helsinki Reagion Transport

At the Service Point you can purchase cultural tickets/gift tokens on sale at Lippupiste and claim reservations (N.B. You cannot make reservations at our sales desk!).

• Lippu.fi

From Service Points you can get travel brochures and maps, infomation about cafe's, restaurants and accommodation in Espoo, information about current events, tourist infomation and hints for leisure activities.

• Visitespoo.fi

Are you ready to move to Espoo? Are you seeking for more information about Espoo in English language? Hello Espoo website has a collection of useful information and links to national and city services to make your relocation or visit easier.

• HelloEspoo.fi

IHH, or International House Helsinki, offers new immigrants’ information about various services and issues, all under one roof. The service is intended for immigrants who have recently moved to the Helsinki metropolitan area, as well as companies and employers who have questions related to foreign labor and recruiting. Our customer service advisers are at your service at Lintulahdenkuja 2, 00530 Helsinki.

• IHHelsinki.fi

Are you planning to start your own business? Business Espoo offers training for entrepreneurs and improves their skills and competences in many ways. Our customer service advisors will help you to book free appointment to the business advisor.

• BusinessEspoo.fi
• YritysEspoo.fi