Coronavirus instructions in different languages

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Latest update: 29 June 2020 at 10:59.

We have compiled brief coronavirus instructions and information about the effects on the city’s operations in different languages.

Brief coronavirus instructions and information

More information for Espoo residents:
Yle News offer updating information in Arabic, Kurdish, Somali and Persian.

Information from Ministry of the Interior of Finland

Smartbot to give multilingual coronavirus advice in Espoo

The smartbot is able to answer questions in more than a hundred languages. Its language skills are based on machine translation from English. While it will undoubtedly make some grammatical errors, the goal is to ensure that the key content of its messages is still understandable.

The smartbot can immediately answer for example the following questions:

  • What should I do if I suspect I have contracted the coronavirus?
  • How are travel and meetings with people restricted at the moment?
  • Where can senior citizens and families with children get help in their daily lives under these exceptional circumstances?
  • Where can employees who have been laid off or dismissed and businesses in financial difficulties get help?
  • What are the different ways to use City of Espoo services during the exceptional circumstances?

The smartbot began its work on the Finnish and English website on 17 April 2020. It will be added to the Swedish website a bit later, too. It is available on the page and the page that contains coronavirus instructions in different languages. It also works at The City of Espoo has acquired the bot for a trial period of two months.

Restaurants to close everywhere in Finland until end of May

Other information in several languages about the coronavirus situation

The City of Espoo has opened the application process for operating support for sole entrepreneurs

Foreign language directions for operating support for sole entrepreneurs are gathered in one page.