Are you a newcomer?

Moi! We are happy to welcome you to your new home!

If you’re new in town, you probably have a lot of questions. The City of Espoo has adopted a chat service that you can discuss issues in real time by writing instant messages. We have also collected useful information and links to help you settle in Finland faster. 

Step-by-step guide for your first journey in Espoo 


1. Register as a resident     


2. Register for social security

In Finland, the social security system aims to safeguard a person’s economic security in all life situations. The services are provided by the Social Insurance Institution of Finland, also known as Kela.

  • Please check out Kela’s quick guide on social security in Finland. Note that when you move to Finland from another country, you may or may not have the right to receive benefits from Kela. Your entitlement to benefits depends on the time you intend to stay in Finland, the country you come from and your reason for staying in Finland.


3. Register at tax office


4. Open a bank account

  • InfoFinland’s brief guide to everyday life in Finland is a useful source if you plan to open a bank account. To do so, you will need a passport or an identity card for foreign citizens, and an address in Finland or abroad.
  • After you open a bank account, you will get online banking credentials from your bank. These are very commonly used in Finland as a means of identification when you use government and municipal services online.

5. Get your mobile and internet subscription

  • Internet
  • Mobile subscription:

6. Start using public transport

Espoo has a very good and efficient public transport system. The metro, trains and buses connect different areas in Espoo and provide easy access to Helsinki, Vantaa and Kauniainen.

                                                                    Public transportation system in Espoo

7. Get familiar with health services

8. Apply for kindergartens, schools and courses

Before you apply for a day care place for your child or enrol them to school, you should get familiar with the Finnish education system.

Early childhood education:


  • In Finland, pre-primary education starts in the school year when the child turns 6. It is compulsory and provided by day-care centres and schools.
  • After pre-primary education, the child – now 7 years old – starts comprehensive education. It is free of charge and covers grades 1 to 9. Espoo offers education in English, Finnish and Swedish. Bilingual education is also possible. The City of Espoo offers weekly mother tongue lessons to pre-primary and comprehensive school pupils free of charge.
  • The nine years of comprehensive education are followed by upper secondary education. There are two options: general and vocational education. In Espoo, there are two general upper secondary schools that offer the International Baccalaureate (IB) programme, 10 Finnish-speaking general upper secondary schools, a Swedish-speaking general upper secondary school and one adult general upper secondary school.


9. Apply for Finnish courses

Finland is a bilingual country (Finnish and Swedish). Although the people in Finland have very good English skills, learning Finnish will enable you to form networks and settle faster.

10. Make a new friend

  • The events will help you to integrate into Finland, build networks and be part of a community.
  • You can request a culture companion, a volunteer to attend culture events with you. The volunteers are coordinated by the Cultural Unit of the City of Espoo.
  • The Kivenkolo community centresin Espoonlahti and in Matinkylä offer a wide range of activities as well as advice on daily issues.
  • The libraries organise events for networking. 
  • Find out about associations in Finland at There are sports clubs, cultural associations, friendship associations and religious associations.

11. Get a library card 

Espoo City Library was chosen as the best library in the world at the London Book Fair in 2019.

  • Espoo has several libraries, some of which also offer self-service hours. Two mobile libraries, Helmi and Välkky, serve schools, day care centres and areas with no local library. Espoo City Library includes open and innovative spaces for everyone. Or would you like to join one of the libraries’ reading challenges that are available for all age groups?
  • You can get a library card from any library in the Helsinki metropolitan area. You will need to give your address and show a valid photographic proof of identity with your personal identity code to get a library card.
  • Check what libraries offer at their website:

12. Join cultural  activities & outdoor recreation  

13. Emergency situations

  • If you face an emergency situation, you can contact the city’s emergency services.
  • Dial the emergency number 112 in genuine emergencies where someone’s life, health, property or the environment is threatened or in danger.
  • In the event of sudden illness or an accident, book an on-call appointment at or come to a health centre without an appointment. If you need advice, call 09 816 34500. The medical helpline 116117 is open when the health centres are closed.
  • The city of Espoo provides also urgent social care and crisis support around the clock on tel. 09 8164 2439
  • Omatila is a low-threshold service that supports Espoo residents who have experienced or fear violence in intimate relationships or suffer from domestic violence.

14. Useful links

  • The Local Register Office is the place for you to register as a resident
  • Kela - the Social Insurance Institution of Finland is a Finnish government agency that handles the payment of benefits under national social security schemes.
  • The Finnish Tax Administration will give you a tax card if you receive any income in Finland.
  • Helsinki Region Transport (HSL) is the go-to source for information related to public transport in the capital region
  • provides information about life and services in Espoo
  • The Service Points of the City of Espoo provide advice and guidance on various services. Visit them in person or contact them via chat.
  • The city’s Immigrant Services may be useful to you as a new resident.
  • Tripsteri App Espoo is a travel application that brings Espoo’s top attractions to your phone screen regardless of time and place – install it for free from at the App Store or Google Play
  • Visit Espoo – get a glimpse into Espoo
  • International House Helsinki provides a wide range of information and public authority services for international newcomers in the metropolitan area (Helsinki, Espoo, Vantaa, Kauniainen).
  • Living in Espoo – information about life in Espoo in 12 languages.