Service will be provided to you at all city service desks, and whenever possible, in English.
Advisory services for immigrants
The City of Espoo's advisory service for immigrants is located at the In Espoo - service point (in the Sello Library in Leppävaara) and the Kivenkolo Community Center in Espoonlahti.
The advisory services provide guidance on issues including employment, housing, education, residence and work permits, social security and health services. Advisory services are available in several languages.
In Espoo - advice for people moving from abroad
The In Espoo Advisory Service will provide you with guidance in issues including immigration, studies and employment and job-seeking. In addition, we also give information about finding housing, the City of Espoo's services and Finnish language courses. Our advisors will give you answers to questions arising in daily life: what is a "neuvola" (child health clinic), how do holidays affect opening hours and how to reserve a sauna.
If needed, we will guide you to the right place. Come visit us, call or send us an email!
You will find us at the Sello Library in the Sello Shopping Mall, next to the Citizens' Office (Yhteispalvelupiste) (Leppävaarankatu 9).
Tel: +358 9 816 82689, +358 9 816 83608 and +358 9 816 50304
Languages available: Finnish, Swedish, Arabic, English, Russian and Turkish
Opening hours: Monday, Tuesday, Wednesday, Friday 10.00-16.00, Thursday 10.00-18.00
Info Bank - information on the Internet
provides basic information in 15 languages about the Finnish society and culture (Welcome to Finland), permits needed for residing in Finland (Permits), finding housing (Accommodation), Finnish and Swedish language courses (Finnish and Swedish Language), finding employment or starting a business (Work), studying (Education), health care (Health), social services (Social Services), help in a crisis (Crises), cultural and free-time activities (Culture and Leisure) and organizations (Associations) in Finland and links to pages where you can find more information.
Life in Finland Guide - for people moving to Finland
Life in Finland is a guide available on the web in Finnish, Swedish, English, Russian, Spanish, French, Chinese and Arabic for people moving to Finland. This guide provides information about housing and working in Finland, contact information for authorities and basic information about Finnish culture and society.
Other advisory services and sources of information
The City of Espoo's Citizens' Offices will provide you with information especially about the city's services and you will be guided to the right place for taking care of your concerns. You can buy travel tickets and load value or period on your travel card at the Citizens' Offices. At the Citizens' Offices you can also leave mail addressed to municipal offices, pay Espoo City fees, use the copy machine and send faxes. All Citizens' Offices also have customer Internet terminals available. The Citizens' Offices are located in Espoon keskus (Espoo Center), Espoonlahti/ Lippulaiva, Kalajärvi/ Ruskatalo, Leppävaara/ Sello, Matinkylä/ Iso Omena, Tapiola/ Cultural Center and Vindängen/ Folkhälsan House.
yESBOx for young people
Advice and guidance is available to young people at the Young People's Information and Guidance point yESBOx (webpage in Finnish) in the Iso Omena Mall.
Trapesa is an international meeting place maintained by Filoksenia ry in Kirkkojärvi in Espoon keskus, at Kotikyläntie 5. Trapesa provides an advisory service for immigrants Monday to Thursday from 10 to 15. No appointment is needed. Help is provided in matters including housing and job applications and official matters. If needed, interpretation is available in Arabic, Kurdish, Somali and Amharic.
Information on the Internet
You will find information about services in your area on the City of Espoo's website. Espoo's website has more Information about Espoo in Finnish, English and Swedish as well as links to useful websites.
In addition to its website www.espoo.fi, Espoo provides information in the local newspaper Länsiväylä on a regular basis.
Espoo magazine is the Internet English-language version of the quarterly magazine sent to every home in Espoo.
You will find more information about housing, recreation and nature in Arabic, Finnish and Somali in the Environment Guide (Ympäristöopas).
Information to your front door
The Espoo City Service Catalog is published once a year in the Helsinki Regional phone book and in the Espoo City Information Guide (Espoon Kaupunki-Info, in Finnish). The City Information Guide is delivered to each Espoo household in October-November and the Helsinki Regional phone book is delivered during April-May.
Länsiväylä is delivered to each household twice a week. This newspaper has news about what is going on in Espoo and in your local area.
What to do in a crisis
If you suddenly find yourself in a difficult situation, there are several places where you can get help. This might be, for example, an accident, a serious illness, a divorce or unemployment. Information about crises and services is available at Info Bank in 15 languages and on Espoo's own Emergencies-webpage.
Call the general emergency phone number 112, if you need immediate help from the police, an ambulance or the fire department.
The safety guide Pelastuslaitokset - Turvaopas provides information in Chinese, English, Estonian, Finnish, French, German, Russian, Spanish and Swedish about what to do in an emergency.