My Espoo - news

HSL will start the planning of the West Metro feeder route network in summer 2013. Before starting the planning, HSL will collect initial data. HSL conducts an online map-based survey to study residents’ travel habits. The aim of the survey is to collect information about journeys originating or terminating in southern Espoo or Lauttasaari, and to find new ideas to support the planning. The surv...

My Travel Card is an online service where customers can themselves check the validity of the season ticket and amount of value loaded on their Travel Cards as well as set up automatic email reminders.

ePrescriptions are electronic prescriptions. They are being adopted throughout Espoo between October 2012 and January 2013.

HSL’s new web application (http://mak.hsl.fi/) helps you to find the ideal location for home or business in terms of transport connections. The travel time map shows the accessibility of a given place by public transport, cycling or walking. The trial version of the service is available in Finnish only.

Helsinki Region Transport (HSL) will switch to winter timetables 13 of August 2012. The winter timetable booklets will be available the first week in August. HSL’s winter timetable booklets are delivered to households in Espoo during the week beginning Monday 30 of July 2012.

HSL's Travel Card can be loaded at an increasing number supermarkets and grocery stores in the Helsinki region. You can load season tickets or value at K-Citymarkets, Prisma stores and at most of the smaller stores of Ruokakesko, Varoboden and HOK-Elanto such as K-markets and Alepas. Tickets can be loaded also at several stores of Lähikauppa.

Customer feedback is essential when developing city services and operating methods. In the year 2011, the city received 3 500 customer feedback messages through the joint feedback system. Most of the messages had to do with street and road maintenance, health services and sports and exercise services.