Order form for treatment supplies and equipment

You can order free-of-charge treatment supplies and equipment online. Such supplies and equipment are provided based on a referral from the treating doctor.

Use of the service requires that pop-up windows and JavaScript are allowed. Instructions for switching on JavaScript you can read from user guide.

You can use the form to order items required for your treatment, such as diabetes or stoma equipment. The form cannot be used to order incontinence products!

You can also make the order for a child under the age of 14 or another person if you have the right to do so.

You will receive a message to your Health file when your order has been handled.

In case more information is needed, you will get a message to your Health file.

The information entered in the form is attached to the medical history of the person whose name is listed in the form's personal data section. The information will not be included in the patient information archive (My Kanta) until a health care professional makes the entry.

The delivery time of the treatment supplies is approximately 2 weeks.

Distribution points for free treatment supplies and equipment

You can pick up the items at a location that best suits you from a parcel point or Posti outlet. Find your nearest postal outlet or a parcel point herehttp://www.posti.fi/business/receive/receiving-parcels-and-freight/receiving-parcels.html.

By signing in, you can also access the electronic appointment booking for health services (link) and Health File.

In case of techical malfunction you can order your supplies by phone 09 816 42458 from 9 am to 12 am.

Service type

Use of the service requires strong authentication using your online banking credentials.

More information on the citizens’ authentication and payment service (Vetuma)(in Finnish)

You can also log in using the Mobile Certificate


Mobile authentication works on Elisa, Sonera and DNA mobile subscriptions for which the Mobile Certificate service has been activated.

The operator will charge a mobile authentication rate according to its price list.
The Vetuma service is maintained by the State Treasury.

Supported browsers

Internet Explorer7+, Chrome 35+, Mozilla Firefox 28+

Partially supported browsers for the service are:

  • Safari
  • Opera

Additional information

Feedback on technical issues (such as login problems and error messages) can be submitted here,

sent by e-mail to sotet.sahkoinenasiointi@

or reported by telephone at 043 826 9082.

More information

User agreement

User guide