Booking at the health centre

You can access appointment services for health centres online. Signing in also provides you access to the Health File and the order form for free-of-charge treatment supplies.

Through the online appointment service for health centres you can:

  • check and cancel your own doctor's or nurse's appointment or that of your child under the age of 14.
  • book appointments with the nurse on duty in case of flu, stomach flu, skin symptoms, small injuries or if you need a sick leave certificate. You can make appointments for the same day.
  • make a nurse's appointment for vaccinations or injections. The appointment is expressly for the purpose of administering the vaccine, and a separate appointment must be booked for each person receiving the vaccination. Bring the vaccines with you. The health centre can only provide the basic vaccinations. If you need a vaccination plan, make an appointment by telephone.
  • book an appointment for an influenza vaccination
  • make an appointment to remove stiches. Make an appointment according to the directions you have received or latest a couple of days later.

For a parent/guardian to be able to check and cancel the appointment of a child under the age of 14, the contact information for the person in question must be correctly included in the child's customer information. You can check your child's contact person information by visiting or calling the health centre appointment booking service.

At present, you cannot book appointments with foot therapists.

Service type

Use of the service requires strong authentication using your online banking credentials, certificate card or mobile certificate. e-Identification is a shared identification service of public administration e-services. It enables secure electronic identification. e-Identification is the responsibility of the Population Register Centre.

More information on the e-identification

Mobile authentication works on Elisa, Sonera and DNA mobile subscriptions for which the Mobile Certificate service has been activated. (in Finnish)

Supported browsers

The e-service works best with the latest browsers and devices. Functionality is not guaranteed on all devices, such as mobile phones or tablet computers.

Supported browsers: Internet Explorer 9, Chrome 47, Firefox 38, Safari 9 or the latest versions of these

Supported devices: Devices running Android 4.3, iOS 8.3 and Windows 8.1 or the latest versions of these

Support for health care e-services

If you experience technical problems (problems with logging in, error messages, etc.), please contact the support by email or by calling 0981634300.

The support is open weekdays at 8.30 am–4 pm.

You can also give us feedback via our online feedback service.

More information

User guide